Managed by Elite Amenity Management

Package help.
Everyday ease.

Elite also operates the •Hub Package Room, supporting residents with package questions, delivery guidance, and convenient services available through Concierge Drop.

Illustration of residents receiving help at the Package Room concierge desk

Your on-site Package Room

A helpful point of contact.

The Elite team oversees Package Room operations and helps guide residents through the building’s current delivery and pickup process.

Continue to follow your usual •Hub package notifications and pickup instructions. For time-sensitive assistance, visit the Package Room valet desk.

Services through Concierge Drop

More help, booked from your phone.

Concierge Drop is the independent service platform currently available to •Hub residents. Create or sign in to your account to schedule services and handle payment directly.

Visit Concierge Drop
Wash & fold service illustration

Wash & fold

Schedule everyday laundry care through your Concierge Drop account.

Dry cleaning service illustration

Dry cleaning

Book garment care and manage service details directly with Concierge Drop.

Dog walking service illustration

Dog walking

Arrange private dog-walking services through the Concierge Drop app.

House cleaning service illustration

House cleaning

Choose home-cleaning support that fits your apartment and schedule.

Plant watering service illustration

Plant watering

Request plant care while you are traveling or need an extra hand.

Home organization service illustration

Home organization

Book help organizing closets, kitchens, offices, and other spaces.

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Carpet cleaning

Schedule professional carpet-cleaning service for your home.

How it works

Book. Pay. We’ll help with the handoff.

  1. Create your account

    Register or sign in through the Concierge Drop app.

  2. Book and pay

    Select your service, schedule it, and pay through Concierge Drop.

  3. Use the valet desk when applicable

    Laundry and dry cleaning can be picked up and returned through the Package Room valet desk.

Package Room operator

Elite Amenity Management

Elite oversees the resident-facing Package Room experience and on-site assistance.

Service platform

Concierge Drop

Concierge Drop manages service booking, scheduling, fulfillment, availability, and payment. Service details may change; confirm the latest options in your account before booking.

Package Room questions

We’re here to help.

Contact the Elite team